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Business Fibre Broadband
Docalla is your premier provider of business fibre broadband solutions. In today’s digital landscape, having a robust and reliable internet connection is essential for the success of any business. At Docalla, we understand the special needs of businesses, which is why we offer cutting-edge fibre broadband services designed to enhance productivity, ensure seamless connectivity, and support your growth ambitions. Whether you’re a small startup or a large enterprise, our broadband solutions provide the speed and reliability you need to stay ahead of the competition.
Key Benefits of Docalla’s Business Fibre Broadband Solutions
When you choose Docalla for your business fibre broadband needs, you gain access to a range of benefits that set us apart from the competition.
1. Unmatched Speed
Experience lightning-fast internet speeds that allow your business to run smoothly, from video conferencing and cloud computing to real-time data transfer and more. Our fibre broadband ensures minimal latency and maximum efficiency, keeping your operations running at full throttle.
2. Rock-Solid Reliability
Our network is built to provide consistent and dependable service, even during peak usage times. With Docalla, you can trust that your internet connection will be stable, minimising downtime and ensuring that your business can operate without interruption.
3. Exceptional Customer Support
We pride ourselves on offering top-notch customer service. Our dedicated support team is available 24/7 to assist you with any issues or questions you may have. We understand that every minute counts in business, so we strive to resolve any problems quickly and effectively.
4. Competitive Pricing
We offer flexible pricing plans tailored to suit the needs and budgets of different businesses. Whether you’re a small business looking for an affordable solution or a large corporation in need of a comprehensive package, we have options that deliver excellent value for your investment.
5. Scalability
As your business grows, so do your internet requirements. Docalla’s fibre broadband services are designed to grow with your business, ensuring that you always have the bandwidth and speed you need to support your operations, no matter how large they become.
Ready to take your business connectivity to the next level? Discover the Docalla difference today. Explore our range of business fibre broadband solutions or contact our team for a personalised consultation. Let us help you find the perfect broadband plan to meet your needs and drive your business forward.
Why Choose Docalla for Your Business Connectivity?
Why Choose Docalla?
Our mission is to provide businesses across the UK with unparalleled fibre broadband solutions that drive innovation, productivity, and growth. We are committed to delivering high-speed, reliable, and scalable internet services that empower businesses to reach their full potential. By leveraging the latest technology and a customer-centric approach, we aim to be the trusted partner for all your business connectivity needs.
Choosing Docalla means choosing a partner who is dedicated to your success. Here’s what sets us apart:
1. Superior Customer Service
At Docalla, customer satisfaction is our top priority. Our dedicated support team is available 24/7 to assist you with any issues or questions, ensuring prompt and effective service whenever you need it.
2. Advanced Technology
We use the latest fibre optic technology to deliver high-speed, reliable internet connections. Our continuous investment in infrastructure and innovation ensures that our network remains at the cutting edge of the industry.
3. Proven Experience
With years of experience in providing business broadband solutions, we understand different industries’ unique challenges and requirements. Our expertise allows us to offer customised solutions that meet your specific needs.
4. Competitive Pricing
We offer a range of flexible pricing plans designed to fit the budget and requirements of businesses of all sizes. Our goal is to provide exceptional value without compromising on quality or performance.
5. Commitment to Growth
As your business grows, so do your connectivity needs. Docalla’s scalable solutions ensure that your internet service can expand seamlessly alongside your business, providing the support you need at every growth stage.
6. Strategic Partnerships
Docalla partners with major service providers in the UK to deliver comprehensive fibre broadband solutions. These partnerships enable us to offer an extensive coverage area and a robust network infrastructure, ensuring your business benefits from the best connectivity options.
Business Fibre Broadband Plans
At Docalla, we offer a range of fibre broadband plans designed to meet the diverse needs of businesses. Our solutions are tailored to ensure that every business, regardless of size, can access high-speed, reliable, and scalable internet services.
Our plans include:
Small Business Plans
For small businesses, staying connected is essential for daily operations and growth. Our small business fibre broadband plans are designed to provide fast and reliable internet access at an affordable price. These plans offer:
- Speed: Up to 100 Mbps download and upload speeds, ensuring smooth online operations, video conferencing, and file transfers.
- Reliability: Consistent performance with minimal downtime, allowing small businesses to operate efficiently without interruptions.
- Affordability: Competitive pricing tailored to fit the budget constraints of small enterprises.
- Support: 24/7 customer support to help with any technical issues or queries, ensuring that you have assistance whenever you need it.
Medium Business Plans
Medium-sized businesses often require more robust internet solutions to handle increased traffic and more complex operations. Our medium business plans offer:
- Speed: Up to 500 Mbps download and upload speeds, ideal for businesses with higher bandwidth needs such as streaming, cloud computing, and large file transfers.
- Scalability: Flexible plans that can be easily adjusted as your business grows and your internet needs increase.
- Advanced Features: Enhanced security options, static IP addresses, and dedicated customer support.
- Service Guarantees: Service-level agreements (SLAs) that ensure high uptime and reliability, minimising any potential disruptions to your business operations.
Enterprise Solutions
For large enterprises, having a powerful and reliable internet connection is crucial. Our enterprise fibre broadband solutions are built to support the demanding needs of large-scale operations. These solutions include:
- UltraHigh Speed: Gigabit speeds (1 Gbps and above) to handle extensive data transfers, high-definition video conferencing, and other bandwidth-intensive activities.
- Dedicated Connections: Dedicated fibre lines that ensure maximum performance and reliability, with minimal latency.
- Customisable Plans: Tailored solutions that can be customized to meet the specific requirements of your enterprise, including multiple locations and extensive security features.
- Comprehensive Support: Dedicated account managers and 24/7 enterprise-grade support to address any issues promptly and efficiently.
Custom Solutions
We understand that no two businesses are the same, and sometimes, off-the-shelf solutions may not meet your unique needs. That’s why Docalla offers custom fibre broadband solutions tailored specifically to your business requirements. Our custom solutions provide:
- Consultation and Assessment: A thorough consultation process to understand your business’s specific needs and challenges.
- Bespoke Design: Custom-designed broadband solutions that align with your operational requirements and growth plans.
- Flexible Implementation: Scalable solutions that can be easily modified as your business evolves.
- End-to-end Support: Comprehensive support from planning and installation to ongoing maintenance and upgrades.
Industry-Specific Solutions
Healthcare
In the healthcare sector, reliable and fast internet connectivity is crucial for the seamless operation of services such as telemedicine, electronic health records (EHR), and real-time communication between medical professionals. Docalla’s fibre broadband solutions are designed to meet the high demands of healthcare providers by offering:
- High Bandwidth: Ensuring that large files such as medical images and patient records can be transferred quickly and efficiently.
- Low Latency: Facilitating real-time consultations and remote monitoring without any lag.
- Robust Security: Protecting sensitive patient data with advanced security features, ensuring compliance with healthcare regulations.
Education
Educational institutions require high-speed internet to support online learning, virtual classrooms, and digital collaboration among students and staff. Docalla provides tailored fibre broadband solutions for schools, colleges, and universities that include:
- Scalable Plans: Accommodating varying bandwidth needs, from small classrooms to large lecture halls.
- Reliable Connectivity: Ensuring that virtual learning environments run smoothly without interruptions.
- Enhanced Security: Protecting student and faculty data with top-notch security measures.
Finance
The finance industry relies heavily on secure and rapid data transmission for transactions, trading, and communication. Docalla’s fibre broadband solutions for financial institutions offer:
- High-Speed Connectivity: Facilitating fast and secure transactions and real-time market data access.
- Data Integrity: Ensuring that financial data remains accurate and uncompromised.
- Compliance Support: Helping financial institutions meet regulatory requirements with robust security and compliance features.
Retail
In the retail sector, an efficient and reliable internet connection is essential for managing online sales, inventory systems, and customer interactions. Docalla’s fibre broadband solutions for retailers include:
- Seamless E-commerce Support: Ensuring that online stores operate efficiently with minimal downtime.
- Integrated Systems: Enabling real-time updates and synchronisation of inventory and sales data.
- Customer Engagement: Supporting customer service and engagement through high-speed internet, enhancing the shopping experience.
Installation and Setup
Getting started with Docalla’s fibre broadband is quick and hassle-free. Our installation and setup process is designed to minimise disruption to your business operations. Here’s what you can expect:
- Site Survey: A thorough site survey to assess your current setup and plan the installation process.
- Professional Installation: Our experienced technicians will handle the entire installation process, ensuring that everything is set up correctly and efficiently.
- Quick Turnaround: We strive to complete the installation as quickly as possible, often within a few days, so you can start enjoying high-speed internet immediately.
- Training and Support: Post-installation, we provide training and support to help you get the most out of your new broadband connection.
Service Level Agreements (SLAs)
At Docalla, we are committed to delivering our customers the highest level of service. Our SLAs are designed to provide you with peace of mind, knowing that your internet connection is backed by strong guarantees. Our SLAs include:
- Uptime Guarantee: We guarantee a high level of network uptime, typically 99.9% or higher, ensuring that your business stays connected.
- Performance Metrics: Clear performance metrics such as latency, jitter, and packet loss, ensuring that you receive the quality of service promised.
- Response Time: Fast response times for any technical issues, with priority support available for critical problems.
- Compensation: Defined compensation policies in case of service disruptions that do not meet the SLA standards, ensuring that you are compensated for any inconvenience.
Does not matter if you are a small business, a growing medium enterprise, or a large corporation, our comprehensive range of services ensures that you have the connectivity you need to succeed.
Why Choose Fibre Broadband For Your Business?
What is Fibre Broadband?
Fibre broadband is a high-speed internet connection that uses fibre optic cables to transmit data. Unlike traditional copper wires, fibre optic cables are made of thin strands of glass or plastic that carry data as light signals. This technology allows for significantly faster data transmission over longer distances without the signal degradation that affects copper-based networks. Fibre broadband is the gold standard for internet connectivity, providing businesses with the speed and reliability necessary to thrive in a digital world.
Benefits of Fibre Broadband for Businesses
Investing in fibre broadband offers numerous advantages that can transform the way your business operates. Here’s a detailed breakdown of the key benefits:
1. Higher Speeds
Fibre broadband provides much faster download and upload speeds compared to traditional broadband services. This speed enables businesses to perform data-intensive tasks effortlessly, such as video conferencing, large file transfers, cloud-based applications, and real-time collaboration. With speeds reaching up to 1 Gbps and beyond, fibre broadband ensures that your business runs smoothly and efficiently.
2. Better Reliability
Fibre optic cables are more durable and less environmentally susceptible than copper cables. They are not as easily affected by electrical interference, extreme weather conditions, or physical damage. This results in a more reliable internet connection with minimal downtime. This reliability is crucial for businesses as it ensures uninterrupted access to online services and consistent productivity.
3. Future-Proofing
As businesses grow and technology evolves, the demand for higher bandwidth continues to increase. Fibre broadband is inherently scalable, meaning it can accommodate future advancements and higher data loads without requiring significant infrastructure changes. By investing in fibre broadband, businesses can future-proof their operations and stay ahead of technological advancements.
4. Enhanced Security
Fibre broadband offers superior security compared to other internet connections. Fibre optic cables are difficult to penetrate without being detected, reducing the risk of data breaches and ensuring that sensitive business information remains secure. This level of security is vital for businesses handling confidential data and complying with regulatory requirements.
5. Improved Cloud Access
With the rise of cloud computing, businesses rely heavily on cloud-based applications and storage solutions. Fibre broadband’s high speeds and low latency make accessing and managing cloud resources more efficient and seamless. This enables businesses to leverage the full potential of cloud technology, improving collaboration and operational efficiency.
6. Competitive Advantage
Having a fast and reliable internet connection can give businesses a competitive edge. It allows for quicker communication, faster decision-making, and the ability to respond promptly to market changes. Fibre broadband can enhance customer service by enabling real-time interactions and improving overall customer experience.
What Makes Fibre Broadband Different From Other Internet Solutions?
To understand the superior advantage of fibre broadband, it’s essential to compare it with other types of internet services:
1. DSL (Digital Subscriber Line)
DSL uses existing telephone lines to provide internet connectivity. While it is widely available and inexpensive, DSL offers much slower speeds and is highly susceptible to signal degradation over longer distances. This makes it less suitable for businesses that require high-speed and reliable internet access.
2. Cable
Cable broadband uses coaxial cables and provides higher speeds than DSL, but it still falls short compared to fibre. Cable internet can suffer from network congestion, especially during peak usage times, leading to inconsistent speeds and reliability. This can be problematic for businesses that rely on a stable connection.
3. Satellite
Satellite internet is often used in remote areas where other types of connections are unavailable. While it provides coverage in these locations, satellite internet has high latency and lower speeds due to the long distances that data must travel between the satellite and the user. Weather conditions can also impact its reliability, making it less ideal for business use.
Fibre broadband, on the other hand, offers superior speed, reliability, and performance, making it the best choice for businesses.
Coverage
Rural and Urban Solutions
Docalla understands that businesses’ internet needs can vary significantly between urban and rural settings. That’s why we offer tailored solutions to meet the specific demands of each environment.
Urban Solutions
- High-Density Connectivity: In cities and large towns, businesses often require robust connectivity to support multiple users and devices simultaneously. Our urban fibre broadband solutions are designed to handle high traffic volumes, ensuring seamless performance even during peak usage times.
- Scalable Options: Urban businesses can benefit from our scalable plans, which easily accommodate growth. Whether you are a start-up or a large enterprise, we offer flexible solutions that can expand with your business.
Rural Solutions
- Extended Reach: Our rural fibre broadband services are engineered to provide reliable high-speed internet in areas lacking traditional broadband. We use advanced fibre optic technology to deliver consistent performance, overcoming the geographical challenges often associated with rural connectivity.
- Community Engagement: We work closely with rural communities to understand their unique needs and develop solutions for local business growth. We help rural businesses compete on a level playing field with their urban counterparts by providing dependable internet access.
Docalla ensures that every business, regardless of its location, can access the high-speed, reliable fibre broadband services it needs to thrive.
Support
24/7 Customer Support
At Docalla, we understand that reliable internet connectivity is crucial for your business operations. That’s why we offer 24/7 customer support to ensure that you have access to assistance whenever you need it. Our dedicated support team is here to help you resolve any issues quickly and efficiently, minimising any impact on your business.
Phone Support: Our customer support hotline is available around the clock. You can speak directly with our knowledgeable support agents, who are trained to handle a wide range of technical issues and inquiries. Whether it’s a connectivity problem, a billing question, or a need for technical guidance, we’re just a phone call away.
Email Support: You can email us with non-urgent inquiries. Our support team monitors emails continuously and aims to respond promptly, typically within a few hours. This method is ideal for detailed questions or when you need to attach supporting documents.
Live Chat: For immediate assistance, our live chat service provides real-time support directly through our website. This convenient option allows you to quickly connect with a support agent who can guide you through troubleshooting steps, answer questions, and provide solutions on the spot.
Troubleshooting Guide
We strive to empower our customers with the knowledge to handle common technical issues independently. Our comprehensive troubleshooting guide covers various topics and is designed to provide quick and effective solutions to frequent problems.
Common Issues and Solutions
Connectivity Issues: If you’re experiencing intermittent connectivity or no internet access, our guide walks you through the steps to diagnose and resolve the problem. This includes checking your modem and router, verifying cable connections, and performing a system reboot.
Slow Internet Speeds: If your internet speed is slower than expected, the guide provides tips on optimising your connection. This includes checking for bandwidth-hogging applications, ensuring your equipment is up to date, and performing a speed test to identify potential issues.
Network Security: Our troubleshooting guide offers advice on maintaining a secure network, setting up firewalls, securing your Wi-Fi with strong passwords, and recognising potential security threats.
Maintenance and Updates
To ensure that our network remains robust and reliable, Docalla performs regular maintenance and updates. We aim to carry out these activities with minimal disruption to your business operations.
Scheduled Maintenance: We conduct routine maintenance during off-peak hours, typically late at night or early in the morning, to minimise the impact on your business. Before any scheduled maintenance, we provide advance notice through email and our website, detailing the expected duration and any potential service interruptions.
Emergency Maintenance: In the event of unforeseen issues requiring immediate attention, we strive to resolve them as quickly as possible. Our support team will inform you of the progress and expected resolution time, ensuring transparency throughout the process.
System Updates: Docalla continuously upgrades its systems and infrastructure to enhance performance and security. These updates are carefully planned and executed to avoid service disruptions. Whenever possible, updates are implemented seamlessly in the background, ensuring that your business remains connected and operational.
Docalla ensures that your business fibre broadband experience is smooth, reliable, and hassle-free. We are committed to providing the highest level of service and support so you can focus on what matters most—growing your business.
Future-Proofing Your Business
Emerging Technologies
As technology evolves, businesses need to stay ahead by adopting new and emerging technologies. Docalla’s fibre broadband services are designed to support a range of cutting-edge applications, including:
- IoT (Internet of Things): Connecting multiple devices and sensors to streamline operations and improve efficiency.
- AI (Artificial Intelligence): Enabling advanced data analytics and AI-powered applications that require high-speed internet for real-time processing.
- AR/VR (Augmented Reality/Virtual Reality): Supporting immersive experiences in fields such as training, design, and customer engagement.
Scalability and Flexibility
One key advantage of Docalla’s fibre broadband is its scalability. Your internet needs will change as your business grows, and our flexible plans can easily adapt to these changes. Whether you need to upgrade your bandwidth, add more users, or expand to new locations, Docalla’s solutions are designed to scale with your business.
Adaptability to Market Changes
Businesses must be agile and responsive in a rapidly changing market environment. Docalla’s fibre broadband provides the foundation for this adaptability by ensuring that you have the connectivity and reliability needed to pivot quickly. Whether you’re adopting new technologies, entering new markets, or responding to customer demands, our high-speed internet services enable you to stay competitive and responsive.
Explore some of our other exciting broadband packages designed specifically for you.
Business Fibre Broadband
Compare Broadband deals with Docalla
What is fibre broadband?
Fibre broadband is a high-speed internet connection that uses fibre optic cables to transmit data as light signals. This technology allows for significantly faster data transmission over longer distances compared to traditional copper cables, offering higher speeds and greater reliability.
How does Docalla’s fibre broadband differ from other providers?
Docalla partners with major service providers in the UK to offer comprehensive fibre broadband solutions. We prioritise customer service, advanced technology, competitive pricing, and scalable solutions tailored to meet businesses’ specific needs.
How long does it take to install Docalla’s fibre broadband?
The installation process typically takes a few days, depending on the complexity and readiness of your site. Our team will conduct a site survey and coordinate with you to ensure a smooth and timely installation.
Will there be any disruption during the installation process?
We strive to minimise any disruption to your business operations during the installation process. Our technicians work efficiently to complete the installation as quickly as possible and will coordinate with you to schedule the installation at a convenient time.
What should I do if my internet connection is not working?
If you experience connectivity issues, you can contact our 24/7 customer support team via phone, email, or live chat. Additionally, you can refer to our comprehensive troubleshooting guide on our website for common issues and solutions.
What happens if there is a service outage?
In the event of a service outage, our technical team works promptly to resolve the issue. We provide regular updates on the progress and expected resolution time. You can also contact our customer support for assistance and information during an outage.
Sky Broadband
£45.90/month
Unlimited minutes
12 months of 500 GB data
12 months
Contract length
£30.9 upfront cost
250 mbps Total Cost
Unlimited Text
Sky Broadband
£45.90/month
Unlimited minutes
12 months of 500 GB data
12 months
Contract length
£30.9 upfront cost
250 mbps Total Cost
Unlimited Text
Sky Broadband
Offer ends 30th Jan. 2023
£45.90/month
Unlimited minutes
12 months of 500 GB data
12 months
Contract length
£30.9 upfront cost
250 mbps Total Cost
Unlimited Text
Sky Broadband
Offer ends 30th Jan. 2023
£45.90/month
Unlimited minutes
12 months of 500 GB data
12 months
Contract length
£30.9 upfront cost
250 mbps Total Cost
Unlimited Text
Sky Broadband
£45.90/month
Unlimited minutes
12 months of 500 GB data
12 months
Contract length
£30.9 upfront cost
250 mbps Total Cost
Unlimited Text
Sky Broadband
£45.90/month
Unlimited minutes
12 months of 500 GB data
12 months
Contract length
£30.9 upfront cost
250 mbps Total Cost
Unlimited Text
Sky Broadband
Offer ends 30th Jan. 2023
£45.90/month
Unlimited minutes
12 months of 500 GB data
12 months
Contract length
£30.9 upfront cost
250 mbps Total Cost
Unlimited Text
Sky Broadband
Offer ends 30th Jan. 2023
£45.90/month
Unlimited minutes
12 months of 500 GB data
12 months
Contract length
£30.9 upfront cost
250 mbps Total Cost
Unlimited Text
