How to Save on Broadband and TV Bills

Paying for your broadband and TV deals is important to your monthly budget. However, there are several strategies you can use to cut these costs without compromising on quality or service. Here’s a guide to help you save money on your broadband and TV bills.

Here are some tips you should follow to save on your broadband and TV bills.

How to save on Broadband Bill

Here are some tips you should follow to save on your broadband and TV bills

Haggle with your existing provider

Haggling is one of the best steps to getting a good deal from your broadband provider. While many customers overlook this tip, it is quite effective, especially if you are a loyal customer known for paying full price. Providers are not willing to lose a loyal customer, to retain them, most times, they are willing to offer discounts and better deals to retain loyal customers. Here are some tips to successfully haggle with your broadband provider.

• Do your homework: Before you start negotiating with your provider, it’s important to do your homework. Research the deals and discounts offered by your provider and its competitors. This will give you a strong position from which to negotiate your prices. You can use our compare broadband tool to compare prices with other providers.
• Timing is important: You are more likely to get a better deal if you reach out when your broadband contract is coming to an end. This is possible because you can switch providers. However, if you are unsure of when your contract is going to end, you can reach out to your provider to know when and haggle the price when it’s about to end. Ensure not to wait till your contract ends as it may roll over your plan.
• Be polite but firm: When you reach out to your provider, ensure to be polite. While you are allowed to ask for a discount, they are also allowed to refuse your request. You can consider using phrases like; 

“This and that provider offer a cheaper deal”

“ the maximum my budget can accommodate is ( __ ) price”

 “is that the best price you can offer?”. 

While haggling, make sure not to fall for the trick of the first offer; it is not the best deal.

• Ask for a certain discount: If it’s impossible to have a price reduction, ask for extras with your current plan. Price reduction is not necessarily the only way to haggle with your provider. You can request for reduction in your monthly rate, a higher internet speed, or waived fees. Some of these are more effective than a price reduction as some providers may have discounts or promotions to apply to your account. 
• Consider switching provider: If by the end of the price haggling, you don’t get what you want, then consider switching to a different provider with cheaper deals. Switching to a provider with a cheaper deal means you get a price reduction. Also, most providers offer their best deals to new customers, which means you are likely to get more than a price reduction. 

Choose the right Contract Length.

Broadband contracts vary from one-month rolling contracts to 12, 18, and 24-month contracts. Which means they all vary in price. However, keep in mind that the longer the contract you sign up for, the cheaper your contract is and each contract length has various perks they offer and disadvantages to them.

• One-month contract: This flexible plan allows you to cancel or switch providers anytime without incurring early termination fees. However, they often come at a higher monthly cost compared to longer-term contracts.
• One-Year Contracts or Less (9 or 12 months): A one-year agreement balances flexibility and savings. It usually provides a better value than a one-month rolling contract while still allowing you to reevaluate your service needs.
• Two-Year or Longer Contracts(18 or 24 months): Longer contracts often come with the lowest monthly rates and may include additional perks, like free installation or upgraded equipment. But remember that you are bound to a provider for an extended period, which can be problematic if your service needs change or you encounter issues with the provider.

Therefore, while it can be tempting to opt for a longer contract or a short one, be sure to consider any complications around your living arrangements. If you will be moving homes, opt for a one-month contract, especially if you are unsure of your broadband provider availability in your new home. And for students with a temporary living arrangement, you may opt for a 9-month broadband contract that will cover the school season.

Switch Broadband Providers

Switching providers could be the best decision if your contract is coming to an end. Most providers usually increase the monthly price of the contract once it comes to an end. Switching to a new provider also means you get to enjoy introductory offers compared to the current contract. While there is a perceived hassle of switching providers, it’s important to keep in mind that most UK broadband providers operate under Openreach which makes it easier to switch between providers. 

Here are some steps to switching providers;

• Assess Your Current Service: Evaluate your current broadband plan, including cost, speed, and reliability. Identify what you are unhappy with and what you want to improve.
• Research Alternative Providers: Look for other broadband providers in your area. Compare their plans, speeds, prices, and customer reviews to find the best options.
• Check for Promotions: Look for special deals and promotions that providers offer to new customers, such as discounted rates, free installation, or bundled services.
• Review Contract Terms: Carefully read the terms and conditions of potential new contracts. Note the contract length, early termination fees, and the regular price after any promotional period.
• Contact Your Current Provider: Inform your provider of your intention to cancel. They may offer a retention deal to keep you as a customer, which could lead to better rates or terms.
• Sign Up with the New Provider: Choose your new provider and sign up for their service. Schedule the installation to avoid downtime and ensure minimal overlap with your current service.
• Cancel Your Old Service: Once your new service is operational, cancel your old broadband service and return any rented equipment to avoid extra charges.

Opt for Social Broadband Tariff

Social tariff broadband are affordable internet connection for individuals and families that to pay for standard broadband contracts. You can opt for a social tariff if you are eligible, you are on low income, you receive Universal Credit or any form of financial support from the government.  The eligibility for social tariff plans is as follows;

• Pensioners: Verification of age and receipt of a state pension.
• Individuals with disability: Documentation of disability and any relevant benefits.
• Job seekers: Evidence of active job-seeking status, often linked to receiving unemployment benefits.
• Single-Parent Families: Verification of single-parent status and income level.
• Low-Income Households: Proof of participation in government assistance programs such as income support, unemployment benefits, or other forms of financial aid.

Providers that offer Social Tariff

Providers	Price	Deals	Speed
BT Home Essentials	$15	No Income plan	35 Mbps
Virgin Media	$12.50	Essential	15 Mbps
Hyperoptic	$15	Fair Fibre 50	50Mbps
SKY	$20	Broadband Basics	36Mbps
Vodafone	$12	Fibre 2 Essentials	73Mbps
Community Fibre	$ 12.50	Essential 35Mbps	35 Mbps

Eligibility for Social Tariff

• BT: To qualify for BT Home Essential, you have to be on any of the following; Universal Credit, Jobseekers Allowance, Income support, or Pensions Credit.
• Virgin Media: To qualify for Virgin Media’s social Tariff, you have to provide evidence that you are eligible for Universal Credit.
• SKY: You must claim Universal Credit and Pension Credit and it is only available to Sky and NOW customers.
• Vodafone: To be eligible, you need to receive any government benefits like; Personal Independent Pensions, Universal Credit, Disability Allowance, Jobseeker Allowance, Employment and Support Allowance.
• Hyper-optic: You are eligible for Fair Fibre Plan if you qualify for any of the following; Housing Benefits, Pension Credit, Universal Credit and many others.

Bundle your service

Bundling your services such as broadband, TV, and phone in a single package with the same provider could be cheaper than paying for them separately with a different provider. Bundling these services together could reduce your monthly expenses as most providers offer some perks, discounts, or promotions for individuals who opt for bundled services. Also, not only will you enjoy a cheaper deal, but you will also be able to manage one bill for all your services instead of multiple bills, simplifying your financial management. You also get the convenience of having a single provider manage all your services and customer support.

Here are some factors to consider when bundling;

• Read the fine print of the contract: Carefully read the terms and conditions of the bundle offers. Pay attention to contract lengths, early termination fees, and any rate changes after the promotional period ends.
• Review the bundled plan: Even if you are for a cheaper deal ensure it’s not the only determining factor. You do not want to bundle with services you don’t need. Also, pay attention to other broadband needs like internet speed, channel lineup, data caps, and any included phone services. Ensure the bundle meets your requirements.
• Assess your needs: Even if you are for a cheaper deal ensure it’s not the only determining factor. You do not want to bundle with services you don’t require. You can bundle your broadband with a phone line and TV or just bundle it with either.

Look out for Price rises

Mid-contract price increases may be one of the reasons your broadband bill keeps increasing. Most providers increase their monthly rate at the end of each contract which eventually inflates your bill. The most important thing you want to look out for is the T&C for your broadband contract and most providers include this clause. While some providers do not include it, it does not mean they do not have an annual price rise. In situations like this, you may want to consider opting for providers with fixed prices. With a fixed contract, your broadband rate remains the same throughout your contract.

Consider your Broadband Speed

When saving on your broadband bill, one of the key factors to consider is the speed of your internet connection. While opting for the highest available speed is tempting, many households pay for more bandwidth than they need. By carefully assessing your speed requirements, you can choose a plan that meets your needs without overspending.

Here are some steps for determining your broadband speed needs;

• Assess Your Usage: Consider how you and your household use the internet. Common activities include browsing, streaming videos, online gaming, working from home, or video conferencing. Each of these activities has different speed requirements: Basic Browsing and Email: 1-5 Mbps; Streaming HD Video: 5-10 Mbps, Streaming 4K Video: 25 Mbps; Online Gaming: 10-25 Mbps, Working from Home/Video Conferencing: 10-25 Mbps

• Count Your Devices: Consider the number of devices connected simultaneously. More devices mean more bandwidth is required to maintain optimal performance.
• Check Your Current Speed: Use online speed tests to check your internet speed. Compare the results with your plan to see if you’re getting what you pay for and if it matches your usage needs.
• Monitor Peak Usage Times: Identify when your household uses the internet the most. This will help you determine if your current speed is sufficient during high-demand periods.

How to save on TV Bills

1. Consider the Channels you watch

One of the most effective ways to save on your TV bill is to examine the channels you watch closely. Many TV packages come with various channels, many of which go unwatched. You can reduce costs by identifying your viewing habits and selecting a plan that aligns with them. After noting your TV-watching habits, and you discover you only watch a few of them, then consider downgrading to a smaller, more affordable package that includes only those channels. You can also reach out to your provider if they allow you to pick and pay for individual channels, which is more economical.

2. Switch to streaming services.

If you discover you watch TV shows on streaming services, then you can consider cancelling your TV subscription altogether. By switching to streaming services, you are reducing your bill and have access to a variety of movies and shows without breaking the bank. With streaming services, you can access on-demand content, allowing you to watch shows and movies whenever you want without being tied to a broadcast schedule. Also, you no longer have to worry about being tied to a long-term contract, as most streaming services operate on a month-to-month basis. This means you can easily switch services or cancel anytime without penalties.

3. Opt for Freeview Channels 

You can save your TV bill by opting for Freeview, especially if you do not watch your subscribed channels. Freeview is a free digital TV service that offers a wide range of channels and programs without the need for a costly subscription. By opting for Freeview, you can enjoy significant savings while still accessing a variety of entertainment options. 

What is Freeview?

Freeview is the United Kingdom’s digital terrestrial television service, providing access to numerous TV channels, radio stations, and interactive services free of charge. All you need is a Freeview-compatible TV or a digital box and a TV antenna to receive the signal.

With Freeview, there are no monthly subscription fees after the initial setup making it a great option to consider to save TV bills. Freeview offers over 70 standard and 15 HD channels, including popular networks like BBC, ITV, Channel 4, Channel 5, and many others. Unlike traditional TV, Freeview offers interactive services such as the ability to pause, rewind, and record live TV. 

Can I get a Free Broadband?

Yes, there are certain circumstances under which you might be able to get free or cheap broadband. Here are some options you can explore:

1. Social Tariffs for Low-Income Households

Some broadband providers offer special tariffs for low-income households. These tariffs, sometimes called “social tariffs,” provide broadband services at a reduced cost or even for free for eligible customers. For example:

• BT Basic: This is a low-cost phone and broadband package offered by BT for people on specific benefits such as Income Support, Jobseeker’s Allowance, and Universal Credit.
• TalkTalk’s ‘Future Fibre 150’: This is available to those on benefits, offering 150Mbps for £15 a month.

2. Public Wi-Fi Hotspots

Many cities and towns have established free public Wi-Fi hotspots that anyone can use. While this isn’t a replacement for home broadband, it can be a useful supplement.

• Public Libraries: Most libraries offer free Wi-Fi access to patrons. Some even allow you to borrow mobile hotspots.
• Municipal Wi-Fi: Some cities offer free Wi-Fi in public spaces like parks and downtown areas.

What to Do If You Cannot Afford Broadband or TV Bills

Struggling with broadband or TV bills can be stressful, but there are practical steps you can take to manage your finances and maintain essential services.

1. Contact Your Provider

Start by contacting your broadband or TV provider to discuss your financial situation. Many providers have measures in place to assist customers facing difficulties, such as:

• Discounted Rates: Ask if there are any cheaper plans available that might suit your needs.
• Temporary Payment Arrangements: Some providers offer temporary payment plans to spread out your costs over a longer period.
• Special Offers: Enquire about any special offers or promotions that could reduce your bill.

2. Check Eligibility for Social Tariffs

Social tariffs are discounted broadband plans specifically designed for people on low incomes or receiving certain benefits. These plans offer essential broadband services at a significantly reduced cost. Providers like BT and TalkTalk have specific plans for eligible customers. To check if you qualify:

• Research Eligibility: Look into the specific criteria for social tariffs, which often include receiving benefits like Universal Credit, Pension Credit, or Income Support.
• Apply for Social Tariffs: Contact your provider to apply for these discounted rates if you meet the eligibility criteria.

3. Arrange a Payment Plan

If you have accumulated debt with your broadband or TV provider, negotiating a manageable repayment plan can help you stay connected without overwhelming financial stress:

• Discuss Options: Explain your situation to your provider and ask about available repayment options.
• Agree on a Plan: Work out a repayment schedule that aligns with your financial capability, ensuring it’s affordable and realistic.

4. Seek Help from Debt Charities

Debt charities offer free advice and support for managing financial difficulties. They can help you negotiate with providers, create a budget, and explore all available options:

• Citizens Advice: Provides free, confidential advice on debt and money management.
• StepChange: Offers debt advice and solutions tailored to your circumstances.
• National Debtline: Offers free, impartial debt advice and resources.

5. Review Your Current Services

Analyze your current broadband and TV services to determine if you’re paying for more than you need:

• Evaluate Usage: Assess your actual usage and downgrade to a plan that better fits your needs.
• Cut Unnecessary Extras: Eliminate additional services or premium channels that you don’t use regularly.

6. Consider Switching Providers

Switching providers can often result in lower bills due to promotional rates for new customers. Use comparison websites to find better deals and consider switching if it offers significant savings.

7. Utilize Free Services

Explore free alternatives where possible:

• Freeview: Provides free-to-air TV channels.
• Public Wi-Fi: Access free internet at public libraries, community centres, or cafes.

By taking these steps, you can better manage your broadband and TV expenses and find solutions to maintain connectivity within your budget.

Are there other Cheap Broadband Options Available?

If you are struggling to afford broadband, there are several options available in the UK that can help you get connected at a lower cost:

1. Social Tariffs: Social tariffs are special broadband deals designed for people receiving certain benefits. These tariffs offer essential broadband services at a significantly reduced cost.

2. Budget Broadband Providers: Several providers offer budget-friendly broadband packages that can help you save money while staying connected.

• Plusnet: Known for its affordable and reliable broadband services. Plusnet often has deals that cater to low-income households, providing good value for money.
• NOW Broadband: Offers competitively priced broadband plans that can fit tight budgets without sacrificing service quality.

3. Government and Community Initiatives: Stay informed about any government programs or local community initiatives that may provide free or subsidized internet access.

• Government Schemes: Occasionally, the UK government introduces initiatives to support digital inclusion, especially during crises like the COVID-19 pandemic.
• Community Projects: Some local councils and non-profits run programs aimed at providing affordable internet to disadvantaged households.

Conclusion

Saving on your broadband and TV bills doesn’t have to be a daunting task. You can significantly reduce your monthly expenses by taking proactive steps such as haggling with your current provider, opting for the right contract length, switching providers when necessary, and considering social tariff plans. Bundling your services is another excellent strategy that saves money and adds convenience and extra features.

Staying informed about the best deals and being willing to negotiate or make changes can lead to substantial savings. By following these tips, you can enjoy high-quality broadband and TV services without overextending your budget, ensuring you have access to the connectivity and entertainment you need at a price that suits your financial situation. Remember, a little effort in managing your service plans can lead to significant savings and a better overall experience.

FAQ

Can I get free Broadband Installation?

UK broadband network Openreach will provide free broadband installation for UK households on Universal Credit with no additional income. Many major broadband providers, including BT, Sky, and TalkTalk, operate on Openreach. By waiving connection fees, the initiative aims to help thousands more people get online.

is it cheaper to use streaming services instead of traditional TV?

Streaming services can often be cheaper than traditional TV packages, especially if you subscribe to multiple services that cover your entertainment needs. Evaluate your viewing preferences and consider replacing or supplementing your traditional TV service with streaming options like Netflix, Hulu, or Disney+.

What should I do if I find hidden fees on my bill?

Carefully review your bill for hidden fees such as equipment rental charges, regional sports fees, or broadcast TV fees. Contact your provider to inquire about these fees and see if they can be reduced or waived. Sometimes, switching to a different plan or negotiating with your provider can minimize these additional costs.

Are there any discounts for using auto-pay and paperless billing?

Yes, many providers offer small discounts for customers who enrol in auto-pay and paperless billing. This not only provides a discount but also ensures timely payments and reduces paper waste.

How can I take advantage of promotional offers?

Stay informed about promotional offers by regularly checking provider websites, subscribing to their newsletters, or contacting customer service. Promotional offers often include reduced rates, free installation, or additional services at no extra cost, especially for new customers or when bundling services.

By addressing these frequently asked questions, you can better understand the various ways to save on your broadband and TV bills and make informed decisions that suit your financial and service needs.